A Bollong.AI product · sibling to Med Journey AI Pre-launch

Regulatory and quality operations for the modern clinical lab.

Clinical Lab AI drafts SOPs, tracks proficiency testing, keeps competency records current, and validates assay performance against CLIA §493, CAP, and ISO 15189. Built for single-site independent labs, hospital reference networks, and multi-national operators from day one.

The wordmark hides CLIA in plain sight — the letters that anchor Clinical Lab AI are the same letters that anchor the regulation it's built for.

What it does

The three artifacts CMS inspects. Drafted with your team, not for you.

Clinical Lab AI focuses on the operational surfaces where lab directors, QA officers, and testing personnel lose the most time to paperwork. Not a QMS — Clinical Lab AI produces the records that fill your QMS.

01 · Method validation

Analytical performance, on the record.

Accuracy, precision, reportable range, reference interval, analytical specificity, sensitivity, interfering substances. AI-drafted study protocols, structured data capture, printable reports for your Technical Consultant to sign.

Per assay · §493.1253 · CAP GEN.42020 · ISO 15189 §5.5

02 · Proficiency Testing

Enrollment, results, and corrective action in one loop.

Quarterly enrollment tracking with per-analyte coverage attestation, result entry with automatic scoring, and a corrective-action workflow that satisfies CMS surveyor expectations for unsuccessful PT — the finding that triggers 60% of Condition-level deficiencies.

Per lab · §493.801-§493.865 · CAP checklists

03 · Competency Assessment

Six elements, 6-month and annual, per person, per test.

Direct observation, monitoring results, QC review, maintenance observation, blind rechecks, problem-solving. Persistent per-person records with automatic due-date rollup on the Compliance Calendar so nothing lapses silently.

Per testing person · §493.1235 · §493.1451(b)(8)-(9)

Regulatory coverage

One tenant. Four framework overlays. No parallel binder.

Labs pursuing dual accreditation (CLIA + CAP), international recognition (ISO 15189 · UKAS), or cross-jurisdictional operations get one document set with framework overlays — not four separate binders that drift out of sync.

CLIA

US federal certification via CMS. Waived · PPM · Moderate · High complexity paths, each with its own personnel + QC + PT expectations.

42 CFR §493

CAP

College of American Pathologists accreditation. All-Common + discipline-specific checklists (Chemistry · Hematology · Microbiology · Molecular · AP).

15,000+ checklist items

ISO 15189

International quality standard for medical laboratories. Recognized by UKAS, ANAB, and equivalent European accreditation bodies.

ISO 15189:2022

LDT · FDA

Laboratory-Developed Tests under the 2024 final rule. Shared 510(k) infrastructure with Med Journey AI for LDTs that need FDA clearance.

21 CFR 809 · 21 CFR 820

Multi-lab · Multi-national

Built for 1 lab to 1,500.

Quest. Labcorp. SYNLAB. Eurofins. Sonic. Unilabs. Recursive Enterprise hierarchy so a corporate QA director can roll up performance across every subsidiary, and drill into a single Cert-of-Compliance lab in one click.

The reporting question multi-lab QA directors actually ask — are all my labs running the same test the same way? — today lives in spreadsheets stitched together quarterly. Clinical Lab AI turns it into a live view: same-assay drift detection, SOP-version harmonization across sites, reference-interval consistency, cross-lab PT benchmarking.

Data-residency-aware from day one for EU + UK operators. Multi-language SOPs. Framework overlay per lab so a Munich site runs under ISO 15189 while a Miami site runs under CLIA + CAP — both under the same corporate tenant.

1,500+
CLIA certs at Quest scale — one tenant, recursive rollup
3
Reporting shapes: aggregate · distribution · harmonization
4
Framework overlays per lab: CLIA · CAP · ISO 15189 · UKAS
60+
Countries covered via ISO 15189 mutual recognition

Partnership

Clinical Lab AI is built with a Lab Director or ex-CMS surveyor. Not by us alone.

Every Bollong.AI regulated-vertical product is co-built with a domain SME who owns the depth we can't fake. Revenue is shared under the cohort tier structure. The right partner is someone with credentials that read as authority to a CMS surveyor — and access to the artifacts the AI needs to learn from.

The engineering, infrastructure, distribution, and go-to-market are ours. The domain — the surveyor's mental model, the pattern recognition of what a Condition-level deficiency looks like, the judgment on when a Technical Consultant needs to intervene — is yours.

partner@bollong.ai →

  • Lab Director qualifications (MD, DO, DABCC, DABMLI, or equivalent state-recognized credentials), 5+ years operational experience in high-complexity labs.
  • Ex-CMS surveyor or CAP inspector with recent survey exposure across chemistry, hematology, microbiology, or molecular disciplines.
  • QA director or corporate compliance leader at a multi-lab operator — the operational scale that stress-tests the multi-national roll-up model.
  • Access to (redacted) real procedure manuals, PT results, and competency records for the AI-drafting training set.

Waitlist

Reserve a spot in the pilot cohort.

The first six labs get a dedicated build partner from the Bollong.AI team, free access through the beta, and lifetime discount on Enterprise pricing. Reserve your slot below.